One of the underpinning values at HVS is the importance of fearless feedback. We know that students, teachers and leaders only improve by listening and reflecting on the views of others. Each year we run an online survey with parents, students and staff to highlight what we are doing well and to see how we can improve. We also ask our Governors, our School Improvement Partner and our Education Advisor from the Department of Education to meet with these groups of people to gain their views. We also have a comprehensive complaints policy and parents can also give their views to ofsted via parent view here: parentview.ofsted.gov.uk
Listening is not enough though – we then take action! Some examples of this are below:
Our Students Said: “We do not like walking over to Woking Football Club to eat our packed lunch as we do not get a break to play. We feel it is a waste of time.”
We Did: We now only take our students who are having a hot dinner to the Football Club. Other students remain at school and eat in our dining area. These students can then play football, basketball or just sit and chat with their friends.
Our Parents Said: “Sometimes students cannot complete all of their work in prep. They may need longer to do this to the best of their ability. We like the supervised aspect of prep and the fact that all the resources students need are available but our children sometimes need more time.”
We Did: We now run prep club from 4.15 – 5.15pm, Monday to Thursday. Students can drop in and complete prep in a quiet, supervised space without needing to book in advance.
Our Staff Said: “Sometimes low level behaviour issues are stopping other students from learning.”
We Did: We consulted with students and parents who agreed. The staff set up a behaviour working party which launched an initiative called ‘A Right to Learn’. There is now a consistent approach in all lessons based on a ‘3 warnings’ system. Behavioural incidents have reduced and students, staff and parents feel learning time in not now wasted.
Our Students Said: “The laptops are slow and take a long time to log on. Chrome Books allow us to access everything we need and are much quicker.”
We Did: We have now invested heavily in Chrome Books and will continue to do so as a Google School. Laptops are still used for subjects where specific software is required, for example in Computer Science or Media Studies, but the speed has improved. Students have fed back positively since this change.